Abstract: End-user learning is an important element of Information Systems (IS) projects. End-user learning of software applications can constitute roughly 5% to 50% of project budgets. To lower costs and make learning more convenient for the end-users, organizations are largely utilizing online systems for the electronic delivery of such learning programs, referred to as Technology Mediated Learning (TML). In this learning format, before the end-users are able to immerse themselves in the actual learning program, they are first required to adopt and use an online learning system. Currently published IS research has two mature streams of publications: one stream focused on models of technology acceptance and usage that is based on the TAM (Technology Acceptance Model) model and a second stream based on the TML framework consisting of learning content, structures and outcomes. This research study aims to build and validate an empirical model extended from the TML framework with constructs from TAM. This extended model is validated and relationships are tested using survey data collected from an e-learning system used for teaching spreadsheet and database management software applications. The results indicate that the acceptance and usage of the e-learning system and the learning outcomes of mastering office productivity applications is related to individual characteristics and facilitating conditions that boost perceived ease of use and perceived usefulness. The results of this study have implications for both the TAM and TML research streams and also the design and use of e-learning for software applications by IS practitioners.
Keywords: learning outcomes, Technology Acceptance Model, Technology-mediated Learning
Download this article: JISAR - V9 N2 Page 13.pdf
Recommended Citation: Ghosh, B. (2016). Exploratory Study of Effects of eLearning System Acceptance on Learning Outcomes. Journal of Information Systems Applied Research, 9(2) pp 13-23. http://jisar.org/2016-9/ ISSN: 1946-1836. (A preliminary version appears in The Proceedings of CONISAR 2015)