Abstract: This paper offers an overview of Robotic Process Automation (RPA). It approaches this technology from the perspective of systems integration, and the presently suggested value of Robotic Process Automation (RPA) in addressing information systems integrations issues. The background requirements for organization process integration are discussed, and the methods organizations employ to achieve system integration are reviewed. RPA is described and its application and suggested benefits are summarized. The current literature indicates that RPA technology has been focuses primarily on the transactional processes that occurs between routinized and repetitive business processes and back office work that are performed by different information systems or manual follow-on processes. The future of RPA has been hypothesized to include bots that learn and implement analytical processes, and complex work steps requiring more reasoning. Significant research is needed to understand the benefits of RPA, and its growing popularity in organizations.
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Recommended Citation: Money, W., (2021). Integration of Information Systems: Robotic Process Automation. Journal of Information Systems Applied Research14(4) pp 4-12. http://JISAR.org/2021-4/ ISSN : 1946 - 1836. A preliminary version appears in The Proceedings of CONISAR 2020