Abstract: This study addressed privacy concerns of Internet of Things (IoT) users, in relation to concerns about personal data collection. Data breaches continue to impact people who use online services such as web sites, mobile apps, and IoT devices. IoT devices, in particular, can often collect data via sensors without the user even being aware of all of the varied types of data being collected. Therefore, this study examined IoT users’ data privacy concerns perceptions regarding the responsibilities of companies providing IoT devices and data collection services. A survey of 353 IoT users was conducted and found that participants had a high level of concern for data privacy and a high level of concern about ethical violations at companies that provide and collect data from IoT devices. The majority of participants had experienced a prior data privacy violation, and prior experience did impact their privacy concerns. However, prior experience did not impact participant’s comfort level with allowing data collection, and participants also indicated that the benefits of sharing IoT data could outweigh the data privacy risks.
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Recommended Citation: Paullet, K., Pinchot, J., Chawdhry, A., (2023). Are Companies Responsible for Internet of Things (IoT) Data Privacy? A Survey of IoT User Perceptions. Journal of Information Systems Applied Research16(3) pp 23-32. http://JISAR.org/2023-3/ ISSN : 1946 - 1836. A preliminary version appears in The Proceedings of CONISAR 2022